English Books > Reference > Writing Skills > 120 Letters That Get Results

120 Letters That Get Results
Author: Holmes, Ashley
Reissued 3rd ed; Paperback
256 pages
Published: May 1995
Which? Books
ISBN: 0852025378
This item non-returnable. Order may not be canceled.

This is a guide to writing standard letters of complaint when suppliers of all manner of goods and services, private and public, fail to come up to scratch. The rights of the individual and the obligations of the organization or person serving are explained, and model letters are provided.



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