English Books > Politics/Current Affairs > Social Services & Welfare > Benefits Agency National Customer Survey : 1991

Benefits Agency National Customer Survey : 1991
Author: Russell, Neil; Author: Whitworth, Sarah
Paperback; Appendices
124 pages
Published: June 1992
The Stationery Office Books
ISBN: 0117619566
This item non-returnable. Order may not be canceled.

Presents data on: the claim procedure, the experience of different forms of contact with either local or central Benefits Agency offices, complaints and suggestions for improvements, opinions of the services provided, levels of satisfaction with different parts of the Benefits Agency service.



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