Author: Watson, Ian (University Of Auckland, New Zealand)
Paperback
250 pages
Published: December 2002
Harcourt Publishers Ltd, a subsidiary of Harcourt International Ltd
ISBN: 1558607609

KM involves the acquisition, storage, retrieval, application, generation and review of the knowledge assets of an organization in a controlled way. KM allows an organization to leverage itsinformation resources and knowledge assets by remembering and applying experience. Case based reasoning (CBR), a methodology for supporting knowledge management, adopts solutions designed for historical problems to current problems. Knowledge Management: CBR Techniques for Corporate Memories examines why CBR is so well suited for KM. It gives readers clear insight into the development of commercial KM CBR applications by presenting several in-depth case studies.CBR techniques for corporate memories. In this text, Ian Watson examines why case-based reasoning is so well suited to knowledge management. It gives readers clear insight into the development of commercial knowledge management CBR applications by presenting several in-depth case-studies.