Building Customer Loyalty; Author: Frazer-Robinson, John; Paperback

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Building Customer Loyalty

Author: Frazer-Robinson, John
Paperback
64 pages
Published: June 1999
David Grant Publishing
ISBN: 1901306275
This item non-returnable. Order may not be canceled.

Provides tips and techniques to ensure that you get the most out of your most powerful asset - your customers. Is your business truly dedicated to its customers? Is the concept of a customer-centred business mere jargon where you work? This book provides tips to ensure that you get the most out of your customers. Subjects covered include: what makes customers loyal; and minimizing customer loss.

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