English Books > Business/Finance/Selling > Customer Service > Arthur Andersen Guide To Talking With Your Constumers: What They Will Tell You About Your Business When You Ask The Right Questions

Arthur Andersen Guide To Talking With Your Constumers: What They Will Tell You About Your Business When You Ask The Right Questions
Author: Wing, Michael; Author: With Andersen, Arthur
Paperback
240 pages
Published: October 1997
Upstart Publishing Co
ISBN: 1574100750
This item non-returnable. Order may not be canceled.

Smart business owners and managers beat the competition by surveying customers and tailoring their businesses to serve their clients' needs, wants, and expectations. 'The Arthur Andersen Guide to Talking with Your Customers' provides the action plans necessary to start an ongoing customer satisfaction program, complete with checklists, flowcharts, questionnaires, and worksheets. 240 pp. Pub: 5/97.


PRODUCT CODE: 1574100750
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