AMA Handbook of Business Letters; Author: Seglin, Jeffrey L.; Hardback; Floppy disk, diskette

Author: Seglin, Jeffrey L.
2nd ed; Hardback; Floppy disk, diskette
410 pages
Published: April 1996
Amacom
ISBN: 081440331X
This item non-returnable. Order may not be canceled.

This second edition is a complete, authoritative tool kit for writing effective business correspondence. It gives you succinct guidelines to grammar and style, plus hundreds of model letters to handle every situation that crops up in business today. There's no reason to write a business letter from scratch when a better one has already been composed. Just flip the diskette into any Macintosh computer and all the letters are at your disposal.This book and diskette supplies more than 320 ready-to-go letters covering many situations including: sales letters to convince prospects to buy; customer-service letters that resolve complaints; collection letters that command immediate attention; and permission and confirmation letters.