Anytime, Anywhere: How The Best Bricks-And-Clicks Businesses Deliver Seamless Service To Their Customers; Author: Spector, Robert; Paperback

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Anytime, Anywhere: How The Best Bricks-And-Clicks Businesses Deliver Seamless Service To Their Customers

Author: Spector, Robert
Paperback
304 pages
Published: January 2003
The Perseus Books Group
ISBN: 0738208035

Many companies who jumped onto the on-line bandwagon became enamoured with the technology and forgot that the customer is still king. This title showcases companies that never stopped focusing on the customer, now gobbling up market share by combining the best of physical and virtual worlds.

PRODUCT CODE: 0738208035

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