Business of Assertiveness
Author: Fritchie, Rennie
Paperback; Audio cassette
Published: May 1991
BBC Consumer Publishing
ISBN: 0563362006
This item non-returnable. Order may not be canceled.

Aimed at people who feel that they could be more effective by becoming more assertive in their business life, this pack claims that improvement can be achieved by becoming either less aggressive or less passive. It deals with body language and tone of voice, and includes practical exercises.



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